Last updated: November 2026

HB Fashion (“we”, “us”) operates the website hbfashion.store from Lahore, Pakistan. This policy explains what information we collect, why we collect it and how we protect it.

Information We Collect

• Order details: your name, phone number, email address, delivery address and city
• Design files: names, text, photos or logos you send for custom orders
• Payment information: for bank transfer, JazzCash or Easypaisa payments we receive a payment reference or screenshot. We do not store card details on our website.
• Technical information: your device type, browser, IP address and pages visited, collected through cookies and analytics tools

How We Use Your Information

• To process, print and deliver your order
• To contact you about your order on WhatsApp, phone or email
• To share design previews and confirm custom details
• To handle returns, exchanges and customer support
• To improve our website, products and service
• To send offers or updates, only if you agree to receive them

Sharing Your Information

We do not sell your personal information. We share it only with:

• Courier companies, so they can deliver your parcel (name, phone, address)
• Payment providers, to confirm and process your payment
• Service providers that help run our website, such as hosting and analytics
• Authorities, only when required by the law of Pakistan

Your Design Files

Photos, logos and artwork you send are used only to make your order. We do not use them for marketing or share them without your permission. By sending a design, you confirm you have the right to use it. We do not print designs that copy another brand’s logo or trademark without permission.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how visitors use our site. You can block or delete cookies in your browser settings, though some parts of the site may not work properly without them.

Data Security

We take reasonable steps to protect your information, including secure hosting and limited access to order data. No online system is completely secure, so we cannot guarantee absolute security.

Your Choices

You can ask us to correct or delete your personal information, or to stop sending you promotional messages, by contacting us. We may keep order records where needed for accounting or legal reasons.

Children

Our website is not directed at children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page with its update date.

Contact

HB Fashion, Lahore, Pakistan
Email: support@hbfashion.store
WhatsApp: +92 326 1602529